Seriously?!?!

Round 3.  Called the last number back and was told that it usually takes 2-3 business days to get the call back I was waiting for.  Seriously?!?!  If I had a fever would it take 3 months to get an appointment?  If I had a broken arm would I have to wait 3 days for the scheduler to call me back?  Why is mental health taking such a back seat.  I am still in sick, I am still hurting.  I am not trying to get an appointment to get my teeth cleaned.  I am trying not to die.  Seriously